Avaya Support Forums  
HomeContactsHow To Buy

Go Back   Avaya Support Forums > Social Media and Business Communications
Reload this Page AACC Social Chat Integrations
FAQ Forum Rules Search Today's Posts Mark Forums Read

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 10-10-2018, 09:28 PM
amarap amarap is offline
Member
  
Join Date: Mar 2018
Location: Manila, Philippines
Posts: 7
amarap has 10 reputation points
Default AACC Social Chat Integrations
Hello All

Currently we have an AACC 7.0.2.0 with Enterprise chat application.

Recently there is a big shift on social chat traffic, specially from Line and Viber.
I’m very keen to know what can be done in a commercially accepted way to bring those chats channels back to Avaya solution. If we can blend in these social chats with AACC Multiplicity will have a big operational advantage.

Thank you

Reply With Quote
Reply

« Previous Thread | Next Thread »
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes
Linear Mode Linear Mode

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -7. The time now is 11:32 AM.

Avaya Support Forums - Archive - Top

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.