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Old 07-24-2015, 04:31 AM
thoma417 thoma417 is offline
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Thumbs down Cannot log in to AVAYA Communicator

Hello all,

One of our users recently changed his AVAYA Communicator password, but when he attempts to log in he is getting "Incorrect extension or password".

Even when I changed the password through AVAYA Manager, he is still experiencing problems. No other users have changed their passwords, so it is just the one user experiencing the issue, but I'm a little worried whether the same thing will happen when each user changes their password?

Please could someone advise ASAP

Thank you
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