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Old 10-31-2013, 10:36 AM
bruce13 bruce13 is offline
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Default Can anyone tell me what needs to be done to make certain the PBX rolls-over to AUDIX.

Can anyone tell me what needs to be done to make certain the PBX rolls-over to AUDIX.

The user can recevie phone calls, and the user has a voice mail account setup. It just does not roll-over from the Definity (PBX) to Intruity (AUDIX).

Any help here would be apprciated.

Thanks
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Old 11-01-2013, 12:33 PM
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rbrookes rbrookes is offline
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not sure of your exact equipment - but this might help - https://downloads.avaya.com/css/P8/documents/003692593
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Old 11-02-2013, 05:48 AM
aschuyler aschuyler is offline
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You just need to make sure that the "coverage path" on the station form for the user is set to one that points to the Audix hunt group.
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