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Old 08-19-2016, 12:42 PM
materwey materwey is offline
Join Date: Mar 2010
Posts: 40
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Default can't make call using one-x communicator client

CM6.3 and have things setup correctly . . . or thought I did! FNE are added, my station is mapped, etc. Have one-x communicator loaded on smart phone. open client and dial a number. can see cell phone dialing the FNE for idle call appearance but the call is disconnected by the pbx. Is there a security or remote access piece that I am missing?
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Old 08-30-2016, 11:30 PM
derekf derekf is offline
Join Date: Nov 2015
Posts: 26
derekf has 14 reputation pointsderekf has 14 reputation points

Try running a list trace on the extension the cell phone is mapped to. That should give you a denial event or idea of what is happening after the call hits the idle appearance FNE. If you see nothing, make sure your EC500 mapping mode for that station is set to both, and the cell phone is sending CLID.
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Old 11-15-2016, 02:08 PM
materwey materwey is offline
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Default needed to add area codes to the FEN numbers

Found the solution - needed to add area code to the FNE numbers.
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ec500, one-communicator

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