9620 VPN Sets Issues

[velasj]

We are using a IP O ffice 500 V2 Rls 7 with some IP9620 VPN sets. (Also a Juniper SSG5 as VPN Terminator).
- Afther loading the firmware and configuration parameters to the phone (connecting it to a PC and running the configuration scrip) the phone connect and register in the IP Office from a remote site for the firs time without problem.
But if the set is disconected and reconnected (due to a desktop change, or due to a conectivity lost) it does not connect again until the set is reconfigured with the PC (reload the configuration script)..... it get a message ¨building tunnel¨ and does not end it.....

Tring to discard the VPN terminator, i´ve restarted the VPN before re-connect the phone and there is no change, the phone is unable to set up the tunnel until we reload the script.

Any idea or sugestion will be appreciated.
Thank´s

[pdgavin]

Did you follow the steps in the DevConnect app notes?

https://devconnect.avaya.com/public/...O-JUN-SSG5.pdf

If so you have followed the notes and you are still having problems you may want to open a case of trouble.

Pete

[saad2]

dear all,

i need to configure avaya 9620series to work As VPN....
note : my system Avaya s8300/G450

thnaks
h.saad@bmc.com.sa

please contact me through My E-mail

[toldan]

Why Don't You Try Website below? Hope it Works for You..

http://www.bestvpn.co.uk/

Good Luck

[pdgavin]

i need to configure avaya 9620series to work As VPN....
note : my system Avaya s8300/G450

Please note that 99% of the setup of the VPN is done on the phone or on the VPN router so application notes written for the IP Office should help you even if you are connecting to an Aura system. We use the same software or 1 or 2 releases behind the Aura but setting up the tunnel is going to be the same on the phones assuming you are using H323 and not SIP. You can also search the DevConnect web site for notes that were specifically written for the Aura.

Pete