Upgrade from CM4 and CM6

[terrimac]

Hi guys,

Sorry, thread title should read Upgrade from CM4 to CM6.

Has anyone attempted this yet? It's a 2 step process as you have to upgrade to 5.2 first and then to 6.0.

If anyone has done this and has any advice to offer, it would be greatly appreciated?

Thanks,

Terri

[kantr]

Hi,

Kindly follow the Migration and Upgrade Document form the Support site. The steps detailed there are tested and should be employed while going from CM 4.x to CM 6.x

Regards,
Rudra

[cadena]

The documentation Rudra is referring to can be found on the home page of support.avaya.com.

Go to the left navigation and select-

Documentation>Installation, Migrations, Upgrades & Configurations> Select your product 'Avaya Aura Communication Manager> Then select appropriate release.

Hope this helps.

Originally Posted by kantr

Hi,

Kindly follow the Migration and Upgrade Document form the Support site. The steps detailed there are tested and should be employed while going from CM 4.x to CM 6.x

Regards,

Rudra

[sbordi]

Hi Rudra,

I can't get the eth3 up on the CM6.0 with duplex server, any ideas or any known issues.

regards,
sach[

QUOTE=cadena;1069]The documentation Rudra is referring to can be found on the home page of support.avaya.com.

Go to the left navigation and select-

Documentation>Installation, Migrations, Upgrades & Configurations> Select your product 'Avaya Aura Communication Manager> Then select appropriate release.

Hope this helps.[/QUOTE]

[jaks]

If you are referring to eth3 for duplication, you need to make sure that the IP addresses are set up on the CM only and not on the system platform. On the system platform, you only select the ethernet port you want to use and do not specify any IP addresses.

Restart CM and it should be up.

[kantr]

HI Team.

We need to look into the messages logs as to why the ETH3 is not coming up. We can then, provide you with correct solution.

At this point, I can say that try executing the command "ifup eth3" from the CLI and see if it helps. this can be done with root permissions. or you try to use web interface, just re-configure all entries for the ETH3 and then, update the changes in the system.

Regards,
Rudra

[garci3]

i did an upgrade from cm3 to cm6, first run backup burn as 5.2 and install the upgrade patch, restore the xnl file, download the migration60.tar file then install cm6, burn syst platform, install cm, licenses, the restore migration60x.tar file

[alexloke]

Originally Posted by garci3

i did an upgrade from cm3 to cm6, first run backup burn as 5.2 and install the upgrade patch, restore the xnl file, download the migration60.tar file then install cm6, burn syst platform, install cm, licenses, the restore migration60x.tar file

How about CM4.0.4 to CM6?
Have to install the RFA license & authentication file for Communication Manager release 5.2.1?