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Old 10-19-2018, 10:43 AM
aeronk aeronk is offline
Join Date: Jul 2018
Posts: 3
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Default Jitter high

I have integration between Avaya IPO у 500v2 and Skype For Business Server 2016 in one subnet (through trunk sip). Very often between the two services I see a problem in the logs:

QoS Alarm: Jitter=268435455ms,RoundTripTime=2ms,PacketLossFra ction=917/1000; CallRef=3791; Device=Line(id=200)
QoS Alarm: Jitter=268435455ms,RoundTripTime=2ms,PacketLossFra ction=488/1000; CallRef=3761; Device=Line(id=200)
QoS Alarm: Jitter=268435455ms,RoundTripTime=2ms,PacketLossFra ction=648/1000; CallRef=3741; Device=Line(id=200)
QoS Alarm: Jitter=268435455ms,RoundTripTime=3ms,PacketLossFra ction=625/1000; CallRef=3636; Device=Line(id=200)
QoS Alarm: Jitter=268435455ms,RoundTripTime=5ms,PacketLossFra ction=230/1000; CallRef=3294; Device=Line(id=200)
QoS Alarm: Jitter=3006190ms,RoundTripTime=1ms,PacketLossFract ion=0/1000; CallRef=2787; Device=Phone(index=102,number=6210)

Why such a high jitter in one network? or wrong counter counting?
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Old 10-20-2018, 03:21 AM
markgallagher markgallagher is offline
Join Date: May 2010
Posts: 576
markgallagher has 25 to 49 reputation pointsmarkgallagher has 25 to 49 reputation pointsmarkgallagher has 25 to 49 reputation pointsmarkgallagher has 25 to 49 reputation points

A jitter delay of 3 hours! - I think its more likely a software reporting issue.

So unless there are actual audible issues, ignore.
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