EPM not working in AAEP.
EPM webpage error as follows:
Fatal error
javax.servlet.error.status_code 500
javax.servlet.error.message Cant instantiate class: com.avaya.vp.beans.web.users.UserBean.
javax.servlet.error.exception_type class com.sun.faces.mgbean.ManagedBeanCreationException
javax.servlet.error.request_uri /VoicePortal/
javax.servlet.error.servlet_name jsp
Unhandled Exception::com.sun.faces.mgbean.ManagedBeanCreationException
Exception Details:
Cant instantiate class: com.avaya.vp.beans.web.users.UserBean.
Cannot open connection
Connections could not be acquired from the underlying database!
A ResourcePool could not acquire a resource from its primary factory or source.
Cookies
Or
Javax.servlet.error.status_code 500
javax.servlet.error.message NULL
Javax.servlet.error.exception_type classcom.avaya.vp.db.security.certdbexception
Javax.servlet.error.request_uri /voiceportal/faces/home.jsf
Javax.servlet.error.servlet_name faces servlet
Unhandled Exception::com.avaya.vp.db.security.certdbexcetion.
Customer was unable to access EPMS webpage. VPMS service running.