CM: Server interchanged RCA for interchange

SOLN290065 | Version: 12.0 | Published: 05/25/2016 | Updated: 06/26/2019

Available To: Customer

Categories: Avaya Aura® Communication Manager, Break/Fix

Details

System went down this morning around 09:20 and rebooted PBX to fix and we need root cause analysis
CM 6.3
patch 22506
CM5.2.1

Problem Clarification

System went down this morning around 09:20 and rebooted PBX to
fix and we need root cause analysis. I have collected logs. We interchanged CM
server to fix the issue.

Customer 3.X system server went down and came up suddenly.

Solution