CM: Unable to login to CM SAT interface of Survivable servers (ESS and LSP) with any login. CLI access works
SOLN300190 | Version: 11.0 | Published: 11/21/2016 | Updated: 02/18/2020
Available To: Customer, Partner, Internal
Categories: Avaya Aura® Communication Manager, Break/Fix, Installation, Troubleshooting
Details

CM: R016x.03.0.124.0

ESS Installed on WMvare

Unable to login to CM SAT

Problem Clarification

1st secnario: Able to login to CLI but unable to login to SAT from CLI or via ASA.

2nd scenario: Able to login via web but CLI and SAT not working. If tried to login with 'init' it just prompt for login and no ASG challenge.

login: dadmin
ACCESS DENIED
 

No ASG logins are working

Solution