IP Office: IP Office Voicemail Pro Stopping, Responding or Answering
Case 1: SOLN325211 VoiceMail Pro UCM IP Office: Voicemail Pro disconnecting often daily
Case 2: SOLN325211 VoiceMail Pro Windows IP Office: Voicemail Pro disconnecting often daily
Case 3: SOLN256857 Voicemail Pro: Voicemail Stopped Working After Applying MS Patches
Case 4: SOLN256857 Voicemail Pro Windows: VM Pro answers but disconnects without playing back any audio.
Case 5: SOLN330081 Voicemail pro not working after upgrading to R11
Case 6: SOLN270836 Voicemail Pro running on Windows PC not working; receiving error "Voicemail not running
Case 7,8 and 9:SOLN292143 IP Office: Voicemail Pro Service Crashed And Needed To Be Restarted
Case 10, 11: SOLN325211 Voicemail Pro disconnecting often daily
Case 12, 13 : SOLN296832: VoiceMail Pro User announcements stop working
Case 14: SOLN317029 Voicemai Pro Crashs and Fails to failover to Secondary
Case 2: SOLN325211 VoiceMail Pro Windows IP Office: Voicemail Pro disconnecting often daily
Case 3: SOLN256857 Voicemail Pro: Voicemail Stopped Working After Applying MS Patches
Case 4: SOLN256857 Voicemail Pro Windows: VM Pro answers but disconnects without playing back any audio.
Case 5: SOLN330081 Voicemail pro not working after upgrading to R11
Case 6: SOLN270836 Voicemail Pro running on Windows PC not working; receiving error "Voicemail not running
Case 7,8 and 9:SOLN292143 IP Office: Voicemail Pro Service Crashed And Needed To Be Restarted
Case 10, 11: SOLN325211 Voicemail Pro disconnecting often daily
Case 12, 13 : SOLN296832: VoiceMail Pro User announcements stop working
Case 14: SOLN317029 Voicemai Pro Crashs and Fails to failover to Secondary
Case 15: SOLN295764 Windows Voicemail Pro Intermittently Stops During Operation
Case 16: SOLN295764 VoiceMail Pro Service will stop every week.
Case 17: SOLN295764 VoiceMail Pro stops working and taking calls about once a week.
Case 18: SOLN325211 Voicemail Pro stops working every few minutes to every two hours
Case 19: SOLN325211 Voicemail stops every 15 minutes and the VM Pro Service needs to be restarted.
Case 20: SOLN296832 When using the User Announcements, the voicemail will stop communicating with the voicemail pro user tab. The caller will get 3 rings, then dead air and then disconnected
Case 21: SOLN296832 I Voicemail user announcements and Auto Attendants not working on Primary Server. Server Edition restore fails.
Case 22: Voicemail disconnects after a random interval of time passes when attempting to leave a message. Affecting one extension.
Case 23: IPO SE R11.0.4.1.13 build 1
Case 1: Voicemail Pro would show status type as "None" intermittently daily in System Status Application. Voicemail does not work during that time. Voicemail Pro would work usually after a service restart.
Case 2: IP Office 500 V2 with Windows VoiceMail Pro.
Case 3: IP Office 500V2 Windows Voicemail Pro Voicemail PRO Stopped Working After Applying MS Patches
Case 4: IP Office 500V2 Windows Voicemail Pro Voicemail PRO Stopped Working After Applying MS Patches
Case 5: IP Office 500 V2 Windows Voicemail Pro: Office IP500v2 and windows voicemail upgraded from 9.0 to 11.0.849. Both upgraded successfully, however voicemail is not working, voicemail service shows as started
Case 6: Voicemail service provided by Voicemail Pro server running on a Windows PC. Confirmed Voicemail Pro service is running; stopping/restarting the Voicemail Pro service had no effect. When calling voicemail receive error "Voicemail not running". Unable to ping VM Pro PC from IP500v2, but can ping IP500v2 from VM Pro PC. Both the IP500v2 and VM Pro PC are connected to a single Cisco Catalyst 2950 switch.
Case 7: IP Office Server Edition 9.1.6 sp6 The Voicemail Pro Service crashed unexpectedly and needed to be restarted.
Case 8 IP Office Server Edition No software Version: The Voicemail Pro Service crashed unexpectedly and needed to be restarted. Dial by extension feature stops working prior to the VMPro service crashing
Case 9: IP Office 500V2 10.1 SP4 with Windows Voicemail Pro running on a Windows 10 PC.Spinning Wheel when trying to modify in VMPro Client.
Case 10: 500V2 All versions Voicemail Pro UCM: Voicemail Pro would show status type as "None" intermittently daily in System Status Application. Voicemail does not work during that time. Voicemail Pro would work usually after a service restart.
Case 11: Windows VoiceMail Pro stops each day and customer reboots the IP Office to get the Voicemail to work.
Case 12: IP Office Server Edition and Windows: When using the User Announcements, the voicemail will stop communicating with the voicemail pro user tab.
Case 13: VoiceMail Pro stops answer and services needs to be restarted.
Case 14: IP Office SE 1 9.1.9.7 build 1 / Voicemail 9.1.9.12 build 1 VMPro crashes / fails to back up / Primary VM services return will not fail back over. This is happening between 10 - 20 days cycles. Primary VM Pro crashes due to unknown cause. Secondary takes over and works with no issue. Primary VMPro services are restored but will not fallback
Case 2: IP Office 500 V2 with Windows VoiceMail Pro.
Case 3: IP Office 500V2 Windows Voicemail Pro Voicemail PRO Stopped Working After Applying MS Patches
Case 4: IP Office 500V2 Windows Voicemail Pro Voicemail PRO Stopped Working After Applying MS Patches
Case 5: IP Office 500 V2 Windows Voicemail Pro: Office IP500v2 and windows voicemail upgraded from 9.0 to 11.0.849. Both upgraded successfully, however voicemail is not working, voicemail service shows as started
Case 6: Voicemail service provided by Voicemail Pro server running on a Windows PC. Confirmed Voicemail Pro service is running; stopping/restarting the Voicemail Pro service had no effect. When calling voicemail receive error "Voicemail not running". Unable to ping VM Pro PC from IP500v2, but can ping IP500v2 from VM Pro PC. Both the IP500v2 and VM Pro PC are connected to a single Cisco Catalyst 2950 switch.
Case 7: IP Office Server Edition 9.1.6 sp6 The Voicemail Pro Service crashed unexpectedly and needed to be restarted.
Case 8 IP Office Server Edition No software Version: The Voicemail Pro Service crashed unexpectedly and needed to be restarted. Dial by extension feature stops working prior to the VMPro service crashing
Case 9: IP Office 500V2 10.1 SP4 with Windows Voicemail Pro running on a Windows 10 PC.Spinning Wheel when trying to modify in VMPro Client.
Case 10: 500V2 All versions Voicemail Pro UCM: Voicemail Pro would show status type as "None" intermittently daily in System Status Application. Voicemail does not work during that time. Voicemail Pro would work usually after a service restart.
Case 11: Windows VoiceMail Pro stops each day and customer reboots the IP Office to get the Voicemail to work.
Case 12: IP Office Server Edition and Windows: When using the User Announcements, the voicemail will stop communicating with the voicemail pro user tab.
Case 13: VoiceMail Pro stops answer and services needs to be restarted.
Case 14: IP Office SE 1 9.1.9.7 build 1 / Voicemail 9.1.9.12 build 1 VMPro crashes / fails to back up / Primary VM services return will not fail back over. This is happening between 10 - 20 days cycles. Primary VM Pro crashes due to unknown cause. Secondary takes over and works with no issue. Primary VMPro services are restored but will not fallback
Case 15: IP Office 500 V2 9.0.11 with Windows VMPro on Windows Server 2010 using IMAP for Voicemail to Email
Case 16: Windows VoiceMail Pro 9.1 software
Case 17: IP Office 500 V2 with Windows Voicemai Pro 10.1
Case 18 License is invalid that is why voicemail pro only works for 2 hours then needs to be rebooted
Case 19: IP Office Server Edition 10.1 sp3
Case 20: IP Office 500 V2 with VoiceMail Pro stops working every couple of days and gives silence.
Case 21: IP Office Windows Server
Case 22: Voicemail disconnects after a random interval of time passes when attempting to leave a message. Affecting one extension.
Case 23: VM Pro stops working. Needs a reboot of windows server to restore connection. Happens 1 to 2 times a month.