Skip navigation
Register Now Feedback Help
* Username or password are incorrect

Avaya one-X® Attendant

No Product Image Available

Avaya one-X® Attendant is the PC based operator console for the Avaya Communication Manager R 3.1 or higher. It allows the integrated linking of the telephony with customer data and internal employee's information as free / busy, present or absent, meeting and vacation. Quick, competent and individual service comfort for Attendants in one-X style. Avaya one-X Attendant extends the classical Attendant system to the multimedia system of information.


Find the latest information for the download and release note information for the product and release you’ve selected

Latest Downloads

Latest Release Notes & Product Notices

Product Documents:

Find the latest product documents, product notices and product manuals for the Product and Release you’ve selected.

You can also display documents by selecting a specific document type

User Guides & Top Documents

Technical Solutions:

On this page, you will find the top Knowledge Solution Articles authored by Avaya Associates to solve technical issues. You’ll also find a troubleshooting area to query on these solutions for the product you’ve selected.

Technical Solutions

Troubleshoot by Problem

Describe your problem

Content Type

Related Support Forums

Related Training & Demos

  • Avaya Learning Site

    You are now leaving Avaya Support and entering the Avaya Learning website.This link should take you directly to the selected product training page once you have provided your Avaya Learning login credentials. However, you may also access any Avaya Learning page by doing the following: 1. Login to 2. Select Avaya Learning Navigator 3. From the Training List menu, scroll down to Avaya one-X® Attendant and select to see all available training courses .

You are now leaving Avaya Support and entering the Avaya Learning website.


This functionality is only available to customers and partners who are logged in. Please sign in now or Register using the Register Now! Link

Tips for Searching Avaya Support

A good query consists of three things:

 Enclose exact words or phrases in double quotes. Include plus (+) to require words, minus (--) to exclude words, and OR between words. i.e. forwarding OR coverage + "all calls"-- remote


Don't include "special" characters in your search (i.e. &, <, >, *, $, / ,\, ....)


The more exact the phrases are to the actual title or string of text in a document, the better the results


Welcome to the Avaya Support Website.

Please visit the Terms of Use link to review how your support may change while using Web Chat, Web Talk and the Total Service Outage Button.

Engage with the Avaya Service Community by visiting the Support Forums.

Videos and Tips on using the Avaya Support Website can be found here.

Use the Support by Product short-cut at the top of each page, and select your product and release to find the latest Product and Support Notices, the latest and top documentation, latest downloads, and the Top Solutions that agents are using to close customer tickets.

Login and leverage Ask Ava to get easy access to known solutions to your problems and to engage Avaya Live Agents through Web Chat.  We are set up for collaborating with you with screen sharing and Web Talk.


Would you like to chat with one of our Support Agents?

Yes No Ask Me Later
Ava and Web Chat functionality is only available to customers and partners who are logged in and have an active maintenance agreement.
This functionality is not available for Avaya Associates.
Session Expired .Please relogin!