In addition to CM tests, you will want to look at the AES that might be talking over this CTI link. The AES or application talking to the AES might be in a bad state.
ADJ-IP Minor and Major Alarms
ASAI Adjunct TCP/IP Link
· Display errors then find the corresponding error below for description and instructions for resolution.
The ASAI Adjunct TCP/IP Link is the Adjunct Switch Application Interface (ASAI) proprietary link, which connects to a C-LAN circuit pack.
Error Type 0: test aesvcs link#
Run the ASAI Link Status Test (#1365) and follow its recommended procedures.
ASAI Link Status Test (#1365)
This tests queries the system for the state of the TCP Tunnel Connection and the ASAI TCP/IP
link. If both the TCP Tunnel Connection and the ASAI TCP/IP Link are in the "established" state,
the test passes. The test fails otherwise. This test is run on ADJ-IP (ASAI Adjunct TCP/IP Link).
Error Test Description/
Code Result Recommendation
2500 ABORT Internal system error.
1. Retry the command at 1-minute intervals up to 5 times.
2. If the test continues to abort, escalate the problem.
1 FAIL The ASAI Adjunct TCP/IP Link is down. The TCP Tunnel Connection is established but the ASAI TCP/IP Link is not established.
1. Use the ping command with the IP address for the Remote Node as specified on the ip-services form.
2. If no response is received, check the entry for the local node on the ip-services form. If the entry is clanX, where X is the board number, refer to the maintenance procedures for CLAN-BD (Control LAN Circuit Pack) to clear the problem.
3. If the test continues to fail, escalate the problem.
4 FAIL The ASAI Adjunct Link is down. The ASAI Adjunct Link is established but the TCP Tunnel Connection is not established.
1. Check the entry for the local node on the ip-services form. If the entry is clanX, where X is the board number, refer to the
maintenance procedures for CLAN-BD (Control LAN Circuit Pack) to clear the problem.
2. If the test continues to fail, escalate the problem.
PASS The ASAI Adjunct TCP/IP Link is up. The ASAI TCP/IP Link and the TCP Tunnel Connection are both "established".
Error Type 0: Run the ASAI Link Status Test 1365 and follow its recommended procedures
Error Type 2: Too many Q931 protocol timeouts in a short time. test aesvcs link#
Error Type 18: The ASAI link has been busied out by command. To release the link, enter
release aesvcs link#
Error Type 257: The ASAI TCP/IP link is not in an "established" state. test aesvcs link#. Follow procedures for test 1365 above.
Error Type 1025: TCP Tunnel Connection failure. test aesvcs link#
Error Type 3329: ASAI TCP/IP link failure. test aesvcs link#. Follow procedures for test 1365 above.
Error Type 2: Too many Q931 protocol timeouts in a short time. test aesvcs link#
Error Type 3775: - this msg indicates that a Service or Option is Not available as more than one adjunct may be contending for the same switch resource. if so :- Verify that no overlapping administration of switch resources (for example,requesting notification on a single domain by multiple adjuncts or multiple adjuncts attempting to control a single call) exists across all adjuncts connected to the switch. If overlaps exists, then re administer the adjuncts to guarantee that each adjunct is associated with a unique set of switch resources.
Error Type 3671: this msg is sent to the switch by the adjunct to notify of an inconsistency in switch data records. No action should be required if the error has been retired;As this would indicate that its been corrected by the ACM -There is an inconsistency in switch data records