CM Alpha-numeric outbound caller id consultation

Doc ID    SOLN338714
Version:    2.0
Status:    Published
Published date:    27 Feb 2020
Created Date:    17 Apr 2019
Author:   
Mohammad Shanableh
 

Details

CM any release.

Problem Clarification

Can I configure the communication manager or any other Avaya system to show outbound caller ID as alpha-numeric rather than numeric?

Cause

NA

Solution

Avaya will only send numeric digits while dialing out and service provider will only accept the same as both following global standard protocols.

Additional Relevant Phrases

Outbound alpha-numeric caller id?

Avaya -- Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy