powerOffVM and rebootVM commands using cust account does not work on fresh install of SMGR 8.0.1.1

Doc ID		SOLN340896
Version:		4.0
Status:		Published
Published date:		28 Jun 2019
Created Date:		25 Jun 2019

Author:

smisener

Details

Permissions for rebootVM does not permit users in admin group to execute that command.

cust >rebootVM -bash: /opt/Avaya/vsp/rebootSMGR: Permission denied cust >ls -la /opt/Avaya/vsp/rebootSMGR -rwxr--r-- 1 admin admin 1159 May 23 2018 /opt/Avaya/vsp/rebootSMGR cust >cat /etc/passwd admin:x:778:553::/home/admin:/sbin/nologin cust:x:1002:1003::/home/cust:/bin/bash
Product: SMGR
Version:

8.0

8.0.1.0

8.0.1.1

Problem Clarification

Issue: Please see the description above.

Note:
Problem started after adding the latest service pack.

As per the BP it did work before.

Need more assistance in fixing the issue.

Cause

Bug in SMGR 8.0, 8.0.1.0, 8.0.1.1

Solution

Upgrade SMGR to 8.1 Release. If this is not an option, SMGR 8.0.1.2 will set to be released in August 2019.

Or Open a PEA.

Additional Relevant Phrases

cust account cannot rebootVM

Avaya -- Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy