| Doc ID |
|
SOLN386636 |
| Version: |
|
1.0 |
| Status: |
|
Published |
| Published date: |
|
10 Jun 2026 |
Details
CM not generating CDR for the unanswered calls to mobile number.
recently noticed.uploaded the logs as requested by previous sr1 month ago enabled the “Intra-switch CDR” on the COS level post enabling SA8202 special application. After this change the No-Answer data is getting generated inside the CM’s CDR dump.Yes
Problem Clarification
CM 10.x not generating CDR for the unanswered calls to mobile number.
Cause
SA8202 was in disabled state under change system-parameters special-applications
Solution
we have enabled the “Intra-switch CDR” on the COS level post enabling SA8202 special application. After this change the No-Answer data is getting generated inside the CM’s CDR dump.
We have monitored this change, if we disable SA8202. Then no-Answer data is not generating.
