AES: TSAPI Service reset- unexpected restart of the TSAPI service and it has successfully auto-recovered Crash TSAPI monitor file got generated.


Doc ID    SOLN386955
Version:    1.0
Status:    Published
Published date:    27 Aug 2026
Author:   
mtuniki
 

Details

Release version: 10.2.0.1.1.3-0

Problem Clarification

TSAPI Service reset-The system detected an unexpected restart of the TSAPI service. The service has successfully auto-recovered and its status has returned to Online. Crash TSAPI monitor file got generated

Cause

AES JIRA AES-35734 for the TSRV seg fault.

Solution

The JIRA will be part of AES 10.2.1.5.The AES GA release, which includes this JIRA, has a tentative GA date of mid-Dec. 2026.

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