SBCE 10.2.1 - HF can not be installed fails during patch pre-check with : absolute /boot limit NOT matched.


Doc ID    SOLN387041
Version:    1.0
Status:    Published
Published date:    23 Sep 2026
Author:   
Steffen Koberstaedt
 

Details


HW Server Dell 3240
SBCE 10.2.1 trying to install HF4

df -h | grep boot
/dev/sda2 488M 253M 199M 56% /boot
/dev/sda1 512M 5.9M 506M 2% /boot/efi





 

Problem Clarification

HF 4 can not be installed, installation fails during patch pre-check with :
absolute /boot limit NOT matched.

in detail:
2026-09-18 18:57:02,138 [MainThread  ] [DEBUG]  1b6e7ec8-256d-4ac1-b57b-4d2390b08da1 [absolute_disk_space_available]: Free space in /var/log is [3610] Mb
09-18 18:57:02 root         DEBUG    1b6e7ec8-256d-4ac1-b57b-4d2390b08da1 [absolute_disk_space_available]: Free space in /boot is [198] Mb
2026-09-18 18:57:02,138 [MainThread  ] [DEBUG]  1b6e7ec8-256d-4ac1-b57b-4d2390b08da1 [absolute_disk_space_available]: Free space in /boot is [198] Mb
09-18 18:57:02 root         INFO     1b6e7ec8-256d-4ac1-b57b-4d2390b08da1 [verifyDiskSpace] : absolute /boot limit NOT matched.
2026-09-18 18:57:02,138 [MainThread  ] [INFO ]  1b6e7ec8-256d-4ac1-b57b-4d2390b08da1 [verifyDiskSpace] : absolute /boot limit NOT matched.
09-18 18:57:02 root         INFO     1b6e7ec8-256d-4ac1-b57b-4d2390b08da1 [verifyDiskSpace] : Minimum 200Mb disk space needed to update.
2026-09-18 18:57:02,138 [MainThread  ] [INFO ]  1b6e7ec8-256d-4ac1-b57b-4d2390b08da1 [verifyDiskSpace] : Minimum 200Mb disk space needed to update.
09-18 18:57:02 root         ERROR    1b6e7ec8-256d-4ac1-b57b-4d2390b08da1 [pre_check]: Disk is More than 90% ....Can't proceed
2026-09-18 18:57:02,138 [MainThread  ] [ERROR]  1b6e7ec8-256d-4ac1-b57b-4d2390b08da1 [pre_check]: Disk is More than 90% ....Can't proceed
09-18 18:57:02 root         DEBUG    1b6e7ec8-256d-4ac1-b57b-4d2390b08da1 [update_txn_log_file] - Setting status to PRECHECK_FAILED
2026-09-18 18:57:02,138 [MainThread  ] [DEBUG]  1b6e7ec8-256d-4ac1-b57b-4d2390b08da1 [update_txn_log_file] - Setting status to PRECHECK_FAILED

Cause

SW Bug

Solution

Please raise an Avaya Service Request to implement a workaround shared by CPE

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