Adjuncts and Adapters: How to set the Auto Attendant Time Clock
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ADMN100474 |
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2.0 |
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Published |
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06 May 2012 |
Created Date: |
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13 Jun 2008 |
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- This applies to MERLIN® II Communications System, MERLIN® Plus Communications System, SPIRIT 1224/2448, SPIRIT 308/616, and PARTNER® Plus Communications System.
This article describes how to change the Stand Alone Auto Attendant time clock. Use this procedure during Daylight Savings time changes.Considerations:
- On Merlin Legend and Merlin II systems, it is recommended you use a single line set to program settings on the Auto Attendant.
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On all Merlin systems (Merlin Plus, Merlin II, Merlin Legend), if using a multi-line Merlin phone to program the Auto Attendant, when the programming instructions specify pressing [ # ] (pound sign), you must press this button twice for the Attendant to recognize the keystroke.
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On Merlin Plus systems, access the attendant by calling an outside line that the Attendant answers.
To adjust the clock for Daylight Savings Time:
Call the Auto Attendant on intercom or on one of the lines the Auto Attendant answers.
When you hear the main Announcement or a beep, dial [ * ] [ the security code ] [ # ] (should get 2 confirmation beeps).
- Dial [ * ] [ 7 ] [ 2 ].
- Dial [ 1 ] to Add 1 hour (normally in Spring to Start Daylight Savings Time)
- Dial [ 2 ] to Subtract 1 hour (normally in Fall to End Daylight Savings Time).
To verify this is programmed correctly, dial [ * ] [ # ] . The correct Announcement should play.
To set the current date and time: (You must set the Date to Set the Time):
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Call the Auto Attendant on Intercom or on one of the lines the Auto Attendant answers.
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When you hear the main Announcement or a beep, dial [ * ] [ the security code ] [ # ] (should get 2 confirmation beeps).
Dial [ * ] [ 7 ] [ 1 ] .
Enter one digit for current day of week:
[ 1 ] =Sunday [ 5 ] =Thursday
[ 2 ] =Monday [ 6 ] =Friday
[ 3 ] =Tuesday [ 7 ] =Saturday
[ 4 ] =Wednesday
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Enter two digits for the current month ([ 0] [ 1 ] =January...[ 1] [ 2 ] =December).
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Enter two digits for current date (01-31).
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Enter two digits for current year (example: 01 for 2001)
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Enter four digits for current time in 24-hour notation (0000 = 12 midnight, 2359 = 11:59 P.M.).
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Press [ # ] to Accept time. (A 2-beep confirmation tone sounds)To verify this solved the trouble, dial [ * ] [ # ] . The correct Announcement should play.
*Year 2000+ info:
Depending on the release of the Attendant, you may not be able to enter the correct year.
If you enter the current year (e.g. [ 0 ] [ 0 ] for 2000, [ 0 ] [ 1] for 2001), and you do not receive the 2-beep confirmation at the end of the programming sequence, try programming the year as 1980 (dial [ 8 ] [ 0 ] ). The unit does not depend on the year for correct operation and this should clear the trouble.
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