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The Merlin Mail runs on a separate clock from the Legend, Magix or Merlin II switch. The Mail's clock determines what time and date are recorded on voice messages left in mailboxes. The system stamps each message with the date and time. The subscriber can obtain that information by listening to the message header
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The clock also determines what times the day and/or night message will play on the Auto Attendant (AA) if the mail system controls the opening/closing schedule for the business phone system. If the time is several minutes off, or the system loses power, the date and time will need to be reset
This article explains how to program the date and time for Merlin Mail.
To modify/update the System Date and Time for Merlin Mail Release 1 and 2:
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Dial into voicemail
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Dial System Administrator's extension number and # (default is 9997)
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Dial the System Administrator's password and #
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Dial 9 for the Administration menu
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Dial 2 for the Schedule
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Dial 1 to update the system date and time
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Dial in the current date as mmddyy using only two digits for the month, date, and year
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Press * # to confirm the date or Press 1 to re-enter
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Dial in the current time, using the 24-hr, or military time mode as hhmm
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Dial a 1 for AM, or 2 for PM
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Press * # to confirm the time or Press 1 to re-enter
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Dial * * 9 to exit the voicemail system
To modify/update the System Date and Time for Merlin Mail Release 3:
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Dial into voicemail
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Dial System Administrator's extension number and # (default is 9997)
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Dial the first System Administrator's password and #
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Dial 9 for the Administration menu
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Dial the second System Administrator's password and #
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Dial 2 for the Schedule
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Dial 1 to Update the System date and time
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Dial in the current date as mmddyy using only two digits for the month, date, and year
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Press * # to confirm the date or Press 1 to re-enter
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Dial in the current time, using the 24-hr, or military time mode as hhmm
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Dial a 1 for AM, or 2 for PM
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Press * # to confirm the time or Press 1 to re-enter
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Dial * * 9 to exit the voicemail system