Merlin Plus: How to change the Call Reporting or SMDR time clock for Daylight Savings Time


Doc ID    SOLN125501
Version:    1.0
Status:    Published
Published date:    30 May 2012
Author:   
Content Migrator
 

Details

CALL REPORTING/SMDR ON MERLIN MP1 AND MP2

Problem Clarification

This article helps you to change the Call Reporting or Station Message Detail Record (SMDR) time clock for Daylight Savings Time.

Cause

na

Solution

At extension 10:

1. Hang up the handset

2. Slide the T/P switch to the 'P' position (VT will flash and ring)

3. Touch the ADMINISTER button:

  • MP1: DIAL #01 or touch ADMINISTER (bottom button on the far right column of 12 buttons -VT will stop flashing and ringing)
  • MP2: DIAL #49 or touch ADMINISTER (located above the TRANSFER button - VT will stop flashing and ringing)
4. Dial *81 + two digits for the hour (00 through 23) and minute (00 through 59)
 
FORMAT: (*81HHMM)
 
EXAMPLE: If the time is 2:16 A.M., dial *810216
 
If the time is 2:16 P.M., dial *811416.

5. MP1: DIAL #01 or touch ADMINISTER (bottom button on the far right column of 12 buttons - the console beeps twice).

6. MP2: DIAL #49 or touch ADMINISTER (located above the TRANSFER button - the console beeps twice.)

7. Slide the T/P switch back to the center or'dot' position.

Legacy ID

KB01038872

Avaya -- Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy