Use Ask Ava to get access to solutions and engage Live Agents.
Access Avaya's Service Community through Help> Forums
Register now to take full advantage of AVAYA Support
Register >For emergency support numbers during a Hurricane / Weather Event: International Support numbers click here. For the US, call +1-800-242-2121.
Recent Potential CPU Vulnerabilities: Meltdown and Spectre ... Click here to learn more.
Extreme Networks "Networking Business" Transition FAQ's. Click here .
Attention!!. Prior to May 31, 2018, download any affected software in your production environment. Click here to learn more.
Click here to learn more regarding the Single Sign On (SSO) Account Policy Change.
You are now leaving Avaya Support and entering the Avaya Learning website.
ContinueThis functionality is only available to customers and partners who are logged in. Please sign in now or Register using the Register Now! Link
A good query consists of three things:
Enclose exact words or phrases in double quotes. Include plus (+) to require words, minus (--) to exclude words, and OR between words. i.e. forwarding OR coverage + "all calls"-- remote
Don't include "special" characters in your search (i.e. &, <, >, *, $, / ,\, ....)
The more exact the phrases are to the actual title or string of text in a document, the better the results
Welcome to the Avaya Support Website
Please visit the Terms of Use link to review how your support may change while using Web Chat, Web Talk and the Total Service Outage Button.
Explore your account information including assets, entitlements and contacts by visiting My Information> Explore Accounts
Videos and Tips on using the Avaya Support Website can be found here.
Use the Support by Product short-cut at the top of each page, and select your product and release to find the latest Product and Support Notices, the latest and top documentation, latest downloads, and the Top Solutions that agents are using to close customer tickets.
Login and leverage Ask Ava to get easy access to known solutions to your problems and to engage Avaya Live Agents through Web Chat. We are set up for collaborating with you with screen sharing and Web Talk.
Close|
* Required
|
Report Provisioning DoA Parts is only available to Avaya SSO users who are logged in and have Sold To's associated to their login.
To validate your profile, use the https://support.avaya.com/support/STLookup.action link. If you do not have access to a Sold To, contact your Company Administrator
Logistics / Shipping Claims is only available to Avaya SSO users who are logged in and have Sold To's associated to their login.
To validate your profile, use the https://support.avaya.com/support/STLookup.action link. If you do not have access to a Sold To, contact your Company Administrator
Make a hardware warranty claim is only available to Avaya SSO users who are logged in and have Sold To's associated to their login.
To validate your profile, use the https://support.avaya.com/support/STLookup.action link. If you do not have access to a Sold To, contact your Company Administrator
Distributor PDOA Upload is only available to Avaya Business Partners and Employees who are logged in and have Sold To's associated to their login.
To validate your profile, use the https://support.avaya.com/support/STLookup.action link. If you do not have access to a Sold To, contact your Company Administrator
Distributor functionality is only available to Employees or to Avaya Distributors who are logged on and have Sold To's associated to their login.
To validate your profile, use the https://support.avaya.com/support/STLookup.action link. If you do not have access to a Sold To, contact your Company Administrator
The Sold To for the criteria provided must be associated to your SSO login. To validate this, use the https://support.avaya.com/support/STLookup.action link.
If you do not have access to this Sold To, contact your Company Administrator
EMEA LFS Hardware Return is only available to Avaya Business Partners which belong to EMEA region
The SO / PO entered is either not valid or not associated with the Sold To provided.
Serial Number can not be same