log4j security update (RHSA-2021-5206)

Original Release Date: April 25, 2022
Last Revised: April 25, 2022
Number: ASA-2022-022
Overall Severity Classification: High
Advisory Version: 1.0
Advisory Status: Final

1. Overview:

Log4j is a tool to help the programmer output log statements to a variety of output targets.

Security Fix(es):
* log4j: Remote code execution in Log4j 1.x when application is configured to use JMSAppender (CVE-2021-4104)

More information can be found in the security advisory issued by Red Hat:

2. Avaya System Products using a modified version of RHEL7 with affected packages installed:

Refer to the Avaya Support Site Web page at https://support.avaya.com/helpcenter/getGenericDetails?detailId=1399839287609 for details of product impact and resolution.

CVSS Scoring and Metrics:

Avaya uses the Common Vulnerability Scoring System (CVSS) base score and metrics as reported by the vendor for the affected component(s) or by the National Institute of Standards and Technology in the National Vulnerability Database. In some cases, such as where CVSS information is not available from the vendor or NIST, Avaya will calculate the CVSS base score and metrics. Customers are encouraged to calculate the Temporal and Environmental CVSS scores to determine how the vulnerability could affect their specific implementation or environment. For more information on CVSS and how the score is calculated, see Common Vulnerability Scoring System: Specification Document.

Vulnerability CVSSv3 Base Score CVSSv3 Metrics
CVE-2021-4104
7.5 (High) CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:H

3. Avaya Software-Only Products:

Avaya software-only products operate on general-purpose operating systems. Occasionally, vulnerabilities may be discovered in the underlying operating system or applications that come with the operating system. These vulnerabilities may not impact the software-only product directly but may threaten the integrity of the underlying platform.

Product: Actions:
Avaya Aura® Application Enablement Services Refer to PSN020361u - Avaya Aura® Software-only RPM updates prior to updating the package. Failure to do so, may result in a system breakage.
Avaya Aura® Communication Manager 8.0 and later Refer to PSN020361u - Avaya Aura® Software-only RPM updates prior to updating the package. Failure to do so, may result in a system breakage.
Avaya Aura® Experience Portal If an affected package is installed, Avaya recommends following the actions supplied by Red Hat.
Oceanalytics Elite If an affected package is installed, Avaya recommends following the actions supplied by Red Hat.
one-X Client Enablement Services If an affected package is installed, Avaya recommends following the actions supplied by Red Hat.
Avaya Aura® Session Manager 8.0 and later Refer to PSN020361u - Avaya Aura® Software-only RPM updates prior to updating the package. Failure to do so, may result in a system breakage.
Avaya Aura® System Manager 8.0 and later Refer to PSN020361u - Avaya Aura® Software-only RPM updates prior to updating the package. Failure to do so, may result in a system breakage.
Avaya Aura® WebLM (Standalone) 8.0 and later Refer to PSN020361u - Avaya Aura® Software-only RPM updates prior to updating the package. Failure to do so, may result in a system breakage.

4. Additional Information:

Additional information may also be available via the Avaya support website and through your Avaya account representative. Please contact your Avaya product support representative, or dial 1-800-242-2121, with any questions.

5. Disclaimer:

ALL INFORMATION IS BELIEVED TO BE CORRECT AT THE TIME OF PUBLICATION, IS PROVIDED "AS IS", AND IS APPLICABLE ONLY TO PRODUCT VERSIONS ELIGIBLE FOR MANUFACTURER SUPPORT IN ACCORDANCE WITH AVAYA PRODUCT LIFE CYCLE POLICY. AVAYA INC., ON BEHALF ITSELF AND ITS SUBSIDIARIES AND AFFILIATES (HEREINAFTER COLLECTIVELY REFERRED TO AS "AVAYA"), DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND FURTHERMORE, AVAYA MAKES NO REPRESENTATIONS OR WARRANTIES THAT THE STEPS RECOMMENDED WILL ELIMINATE SECURITY OR VIRUS THREATS TO CUSTOMERS' SYSTEMS. IN NO EVENT SHALL AVAYA BE LIABLE FOR ANY DAMAGES WHATSOEVER ARISING OUT OF OR IN CONNECTION WITH THE INFORMATION OR RECOMMENDED ACTIONS PROVIDED HEREIN, INCLUDING DIRECT, INDIRECT, INCIDENTAL, STATUTORY, CONSEQUENTIAL DAMAGES, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF AVAYA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THE INFORMATION PROVIDED HERE DOES NOT AFFECT THE SUPPORT AGREEMENTS IN PLACE FOR AVAYA PRODUCTS. SUPPORT FOR AVAYA PRODUCTS CONTINUES TO BE EXECUTED AS PER EXISTING AGREEMENTS WITH AVAYA.

6. Revision History:

V 1.0 - April 25, 2022 - Initial Statement issued.

Avaya customers or Business Partners should report any security issues found with Avaya products via the standard support process.
Independent security researchers can contact Avaya at [email protected].

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