javax.telephony.callcenter.capabilities
Interface AgentTerminalCapabilities

All Superinterfaces:

TerminalCapabilities

public interface AgentTerminalCapabilities
extends TerminalCapabilities

The AgentTerminalCapabilities interface extends the TerminalCapabilities interface to add capabilities methods for the AgentTerminal interface. Applications query these methods to find out what actions are possible on the AgentTerminal interface.

Method Summary

boolean

canHandleAgents() This method returns true if the methods addAgent, removeAgent and getAgents on the AgentTerminal interface are supported.

Methods inherited from interface javax.telephony.capabilities.TerminalCapabilities

isObservable

Method Detail

canHandleAgents

boolean canHandleAgents()

This method returns true if the methods addAgent, removeAgent and getAgents on the AgentTerminal interface are supported.

Returns:

True if the methods to handle agents on the AgentTerminal interface are supported.