ASAI001

Alarm level

Critical.

Description

The ASAI physical link has gone down. All ASAI-provided services will not function until the link has been re-established.

Repair procedure

Note:
If message ASAI025 follows this message, no corrective action is necessary.

To correct the problem and remove the alarm:

1. Contact your remote maintenance service center for assistance.
2. Check the ASAI link wiring between the Avaya IR system and the PBX for proper connection.
3. Check the settings in the ASAI administration screens. Make sure that the proper NODE_ID is set and the CVLAN status is CONNECTED.
4. Make sure that another Avaya IR system is not using the same NODE_ID.

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