ASAI002

Alarm level

Critical.

Description

The ASAI physical link is up, but the ASAI environment cannot be set. All ASAI-provided services will not function until the link has been re-established.

Repair procedure

Note:
If message ASAI025 follows this message, no corrective action is necessary.

To correct the problem and remove the alarm:

1. Contact your remote maintenance service center for assistance.
2. Check with your PBX administrator to ensure that the ASAI port on the PBX has been administered with Fixed TEI=y and TEI=3.
3. Check the MAPD setting in the ASAI administration. Make sure that the proper NODE_ID is set and the CVLAN status is CONNECTED.
4. Make sure that another Avaya IR system is not using the same NODE_ID.

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