HOST011

Alarm level

Major.

Description

The application cannot access the host to get data for the call. The application depends on the HELPER DIP to identify fields on the screens.

Repair procedure

To resolve the problem:

1. Stop the voice system.
2. Start the voice system.
3. If the problem persists, check the logic of the application.

See the Avaya IVR Designer Help for TAS Applications or the Avaya IVR Designer Help for VXML Applications for more information.

� 2002 Avaya Inc. All Rights Reserved.