VROP004

Alarm level

Major.

Description

A voice function may have failed. The request has been cancelled. The transaction may be hung (that is, the caller will hear nothing and nothing else will happen for the call until the call is terminated by the caller). Each time a failure occurs, one message is generated.

Repair procedure

To correct the problem:

1. Determine the severity level of the message.

The default severity level is minor, yet the message may be a minor alarm in some cases in the software. If the severity level of the message is minor, no corrective action is necessary.

2. If the severity level of the message is major, take these actions:
1. Stop the voice system.
2. Start the voice system.

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