Migrating applications
You can migrate Script Builder or IVR Designer applications as follows:
Script Builder
Script Builder applications from CONVERSANT systems can be migrated to Avaya IR systems.
To migrate Script Builder applications to the Avaya IR system:
- Transfer (ftp) the applications from the source CONVERSANT system to the target Avaya IR system.
- Run the Script Builder Install script to compile the application.
- Execute the Script Builder application.
Modifications to the Script Builder applications must be made while they are located on the CONVERSANT system. Script Builder applications can be executed but not modified on the Avaya IR system.
IVR Designer
Voice@Work or IVR Designer applications from CONVERSANT systems can be migrated to Avaya IR systems.
To update applications to IVR Designer and migrate them to the Avaya IR platform:
- Download the IVR Designer software to the PC.
- Open the R4.x application to be migrated.
The software automatically updates the application.
- Compile the application using the Code Generation process. Select the Avaya IR platform as the targeted platform.
This compiles the application to execute on the Avaya IR platform.
- Transfer the updated application to the target Avaya IR platform by completing the following steps:
- Select Application Transfer.
- Set the Application Transfer options to identify the type of transfer and the correct target platform.
- Select the files to move to the target platform and click Transfer.
- Install the application on the target Avaya IR platform and assign the application to a channel or channels.
The application now resides on the Avaya IR platform.
