
Messages cut off
When messages are cut off, try making these changes in the voice response application to correct the problem:
- Add a few seconds of initial silence (0.2 to 0.5 seconds) to the beginning of the message to be played.
- Construct a phrase consisting of a few seconds of silence and play that phrase first.
- Make sure that the prompt does not allow voice barge-in. If it does, any background noise or talk by the caller will interrupt the prompt.