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Investigating system process problems

Problems with system processes affect you as the system administrator, and may also affect callers. Many system processes can cause speech breaks. CPU overload causes delays that result in a multitude of symptoms. Host interaction problems also may cause delays or breaks in calls.

Note:
The system process problems described in this section are not related to IR system overload. For information about performance problems, refer to Managing IR system performance.

In This Section

Call data reports inaccurate or incomplete

UNIX commands failing or disk errors

vi editor causes core dump

ccasum does not finish cron job

Card diagnostics fail

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