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Special considerations for speech resources

Administration of speech resources on the Avaya IR system depends on the speech engine you are using. Below are recommendations and information about administration for several of the speech engines that Avaya supports.

The column headings are described in the following table:

Column heading

Description

Parameter

The name of a parameter of the speech assign command

Screen field

The field in the Assign Speech Recognition Configuration screens that is equivalent to the parameter

Value

The recommended value for the parameter and the screen field

Comments

Additional information and recommendations

Administering SpeechWorks for VoiceXML

Parameter

Screen field

Value

Comments

filter

Speech filter

no

�

configfile

Speech configuration file

default

/vs/sproxy/cfg/SRproto.cfg

protocol

Speech protocol

oss

�

Administering speech with Nuance

Parameter

Screen field

Value

Comments

filter

Speech filter

no

Set filter to y if Nuance's NPC process is version 3.0 or earlier and does not support -stdmulaw in the npc batch file.

configfile

Speech configuration file

default

/vs/sproxy/cfg/SRproto.cfg

protocol

Speech protocol

default

�

baseport

Base port

2345

This is an example. The port should be consistent with the RecClientPort defined in the Nuance npc batch file.

share

Share Base Port?

yes

Value is yes if one NPC, no if number of NPC is same as number of ports

The following is an example of npc batch file running on the Nuance server:

npc -package C:\Nuance\v8.0.0\grammar\stk -httpport 8001 -stdmulaw audio.Format=8bit-mulaw config.ServerPort=8888 config.ServerHostname=ivrsp11 client.Behaviors=calllog config.RecClientPort=7783 rm.Addresses=ivrsp10 rm.Port=7777 lm.Addresses=ivrsp10 -numdisp 12

Administering speech with Avaya WholeWord

Parameter

Screen Field

Value

Comments

rectype

Recognition Type

WHOLEWORD

�

filter

Speech filter

no

�

configfile

Speech configuration file

default

/vs/sproxy/cfg/SRproto.cfg

protocol

Speech protocol

default

�

baseport

Base port

2345

�

share

Share Base Port?

no

�

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