Removing and restoring cards

If the connection to a card is seated properly, and the card is configured correctly, try removing and restoring the card. Repeat the remove and restore process anytime that you change a configuration parameter or reseat a cable. Removing and restoring causes the IR system to attempt re-initialization of the card.

To remove and restore a card:

1. Enter remove card card number to remove the card.
2. Enter restore card card number to restore the card

The IR system attempts to configure the card again. The reconfiguration process may bring the card back into service.

3. If the card remains in the BROKEN state, check the card configuration in the switch and make any required corrections.
4. Remove and restore the card again on the IR system.

Even if you have made no changes to the card configuration on the switch, removing and restoring the card at this point may clear the problem.

5. If the card is still BROKEN, busy out and release the card on the switch.
6. Remove and restore the card once more on the IR system.

If the card remains in the BROKEN state, you need to find out more and then contact your Avaya support representative. See Gathering data on card operations for more information.

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