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Migrating applications

You can migrate Script Builder or IVR Designer applications as follows:

Script Builder

Script Builder applications from CONVERSANT systems can be migrated to Avaya IR systems.

To migrate Script Builder applications to the Avaya IR system:

  1. Transfer (ftp) the applications from the source CONVERSANT system to the target Avaya IR system.
  2. Run the Script Builder Install script to compile the application.
  3. Execute the Script Builder application.

    Modifications to the Script Builder applications must be made while they are located on the CONVERSANT system. Script Builder applications can be executed but not modified on the Avaya IR system.

The vesp_dip.t external function no longer requires applications to define the vespbuf variable that was required in previous Script Builder applications. For this reason, the following steps must be performed for Script Builder applications that are currently running on the Avaya IR system using the vesp_dip.t external function and the vespbuf variable:

  1. Transfer (ftp) the vesp_dip.t external function from the vs/bin/ag/lib directory on the Avaya IR system to the vs/bin/ag/lib directory on the V8 or R9 CONVERSANT system. If this directory does not exist, it must be created.
  2. Transfer (ftp) the vesp_dip.h and vespdipi.h header files from the vs/bin/ag/lib/dip directory on the Avaya IR system to the vs/bin/ag/lib/dip directory on the V8 or R9 CONVERSANT system. If this directory does not exist, it must be created.
  3. Run verify application name on the V8 or R9 CONVERSANT system.
  4. Transfer (ftp) the application to the Avaya IR system.
  5. Run /vs/bin/ag/install application name on the Avaya IR system.

IVR Designer

Voice@Work or IVR Designer applications from CONVERSANT systems can be migrated to Avaya IR systems.

To update applications to IVR Designer and migrate them to the Avaya IR platform:

  1. Download the IVR Designer software to the PC.
  2. Open the R4.x application to be migrated.

    The software automatically updates the application.

  3. Compile the application using the Code Generation process. Select the Avaya IR platform as the target platform.

    This compiles the application to execute on the Avaya IR platform.

  4. Transfer the updated application to the target Avaya IR platform by completing the following steps:
    1. Select Application Transfer.
    2. Set the Application Transfer options to identify the type of transfer and the correct target platform.
    3. Select the files to move to the target platform and click Transfer.
  5. Install the application on the target Avaya IR platform and assign the application to a channel or channels.

    The application now resides on the Avaya IR platform.

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