To know which service pack to install on your system, you must know the software release of the currently installed Avaya IR system.
To determine the current software release:
pkginfo -l AVir
The system displays a message similar to the following:
PKGINST: AVir
NAME: Interactive Response Base System 1.0
CATEGORY: IVR
ARCH: sparc.sun4u
VERSION: 1.0.026
VENDOR: Avaya Inc.
PSTAMP: mav220021112110202
INSTDATE: Nov 18 2002
11:59
STATUS: completely installed
FILES: 568 installed
pathnames
28 shared pathnames
13 linked files
58 directories
150 executables
4 setuid/setgid executables
71869 blocks used (approx)
The first two numbers of the VERSION show the major release number, in this case 1.0.