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Package name
Avaya Predictive Dialer/IR Interface Program
Package identifier
AVdialer
Package type
Optional
Description
The PDS Integration package is software that integrates the functionality of the Avaya IR system and the Avaya Predictive Dialing System. PDS Integration provides a subset of PDS commands for the Avaya IR system, which allows the Avaya IR to act as agents attached to the PDS.
Installation of this package is protected by password and must be performed by Avaya or a certified third-party service provider. Contact Avaya for more information.
