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The Web Administration session timeout is 30 minutes by default. The session timeout can be a minimum of 5 minutes up to a maximum of 1 hour. The session timeout applies to the Avaya IR server. That is, the session timeout for the server can be one value and that applies to every Web Administration user.
The session timeout can be changed by editing the file /usr/local/jakarta-tomcat-3.2.4/webapps/ROOT/WEB-INF/web.xml whose contents are:
<?xml version="1.0" encoding="ISO-8859-1"?>
<!DOCTYPE web-app
PUBLIC "-//Sun Microsystems, Inc.//DTD Web Application 2.2//EN"
"http://java.sun.com/j2ee/dtds/web-app_2_2.dtd">
<web-app>
<servlet>
<servlet-name>AdmServlet</servlet-name>
<init-param><param-name>userdir</param-name><param-value>/webadm
/</param-value></init-param>
<init-param><param-name>sestimeout</param-name><param-value>1800
</param-value></init-param>
<servlet-class>com.avaya.ivr.admin.AdmServlet</servlet-class>
<load-on-startup>1</load-on-startup>
</servlet>
</web-app>
To change the default session timeout of 1800, change the 1800 in the file to another number. This number specifies the number of seconds before a session times out. If you specify a number that is less than 300 seconds (5 minutes), the system will change the session timeout to 5 minutes. If you specify a number that is greater than 3600 seconds (1 hour), the system will change the session timeout to 1 hour.
Note:
A session times out if no servlet access has been performed in the interval of time defined by the session timeout.
