Overview of installation process

The process of installing the Avaya IR system includes the following basic steps. See the referenced topics for detailed information on each step.

1. Unpack and install the hardware platform. See Installing the hardware platform.
2. Unpack and install the telephony cards. This step is required if your system uses digital telephony (such as T1, E1, or ISDN). See Installing telephony cards.
3. Connect the platform to the local area network (LAN). See Connecting the platform to the LAN.
4. Connect the platform to the digital telephony network. This step is required if your system uses digital telephony. See Connecting the platform to the telephone network
5. Unpack and install the external modem. This step is required for remote access and maintenance and must be performed for customers with Avaya maintenance agreements. See Installing the modem.
6. Start your system and do one of the following:
   • If you have purchased the hardware platform from Avaya, IR system software is pre-installed. For this type of system, configure the pre-installed software. See Setting up pre-installed software.
   • If you have purchased the hardware platform from another vendor, IR system software is not pre-installed. For this type of system, install the base system software from CD. See Installing system base software from CD.
7. Install the appropriate package to provide voice communications for the system.
   • If you are using digital telephony, install the NMS package (AVnms). See Installing the NMS package.
   • If you are using VoIP, install the Voice over IP package (AVvoip). See Installing the VoIP package.
8. Install optional packages based on the purchased configuration. An Avaya provisioning engineer must perform this step, because installation of many optional packages is password-protected. See Installing individual packages and Installing optional packages.
9. Install database software, if required. See Installing database software.
10. Install the service pack, if available. See Working with service packs.
11. Set up user accounts on the system. See Setting up user accounts.
12. Set up features. See Configuring system features.
13. Create a full backup of the entire system. See Backing up the system for the first time.

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