This section describes the various database operations that can be used in VoiceXML applications to access remote databases like MSSQL, DB2, and Sybase.
Avaya IVR Designer Release 5.1 has a sample VoiceXML application called JDBC_SP. This application plays a welcome announcement and then presents the user with a menu for selecting the type of database operation to perform. The topics in this section describe database operations (menu options) that are used in the JDBC_SP sample application.
Note:
You can get the JDBC_SP sample application by downloading Avaya IVR Designer Release 5.1 from the Avaya Support Centre Web site. (Contact Centers/CRM > Self Service > IVR Designer > Software Downloads).