Reassigning Subscriber Default Passwords

If a subscriber forgets his or her password, you must reassign, through the Subscriber screen, a default password to allow the subscriber to again log in to the messaging system. The subscriber should then change the default password to a unique, personal password.

To reassign a password:

 

1. Log in to the Communicatioin Manager Messaging Web pages.

2. On the Messaging Administration list, click Subscriber Management link.
3. Click Manage to view the administered subscribers.
4. Select the subscriber, click the Edit/Delete Selected Subscriber button.
5. On the Edit Local Subscriber page, the Basic Information table contains the Password field. See Changing Subscriber Data for more information.
6. Type a default password into the Password: field.

We recommend that you enter a password that is shorter than the required length so that the subscriber must change the password on the next login.

The system places some constraints on passwords to improve security. A password cannot:

• Be the same number as the extension
• Be all of the same digit (if more than one digit is entered). For example, 1111 is not allowed.
• Be a string of consecutive numbers. For example, 12345 or 7654 are not allowed.
4. Click the Save button to save the changes to the system database.

Top of page