Recording Remote User Names

You can verbally record remote user names into the system. Then, when a local user addresses a message to a remote user, the system plays back the remote user's name as a friendly confirmation.

 

Note: If you use the Remote Updates feature and a name was recorded for the user on the remote system, the recorded name is updated on the local system as part of the remote update. See Overview of Remote Updates for more information.

Record a User's Name

For any new or changed recorded name to be updated, you must have the Updates In: field set to y on both the Machine Profile Screen for the Local Machine, page 2 and the Machine Profile Screen for a Remote Machine, page 2. You also must have the Updates Out: field set to y on the Machine Profile Screen for a Remote Machine, page 2.

To record a remote user name:

1. From any telephone, log in to the AUDIX administrator's mailbox.

2. Press 9 to access the system administrator's menu.

3. Press 4 to record the remote user names.

The system plays the following message:

"Enter remote user extension and pound sign."

4. Enter the extension for the remote user and press #.

5. At the tone, speak the user's name.

6. Before you approve the recording, you have the following options:

• Press 2 3 to listen to the remote user name recording.
• Press 2 1 to record the remote user name again.
• Press * D to delete the remote user name recording.

7. When you are satisfied with the quality of the recording, press # to approve it.

8. Repeat Step 4 through Step 7 to record the next remote user's name.

9. When you finish recording all remote user names, hang up the telephone.

Verify a User's Name Recording

To verify that you have successfully recorded a user's name:

 

1. Log in to the INTUITY AUDIX command prompt screen.
   

   The system displays the AUDIX command prompt screen.

2. Enter display remote-user remote_user_extension at the enter command: prompt, where remote_user_extension is the extension of a user whose name recording you want to verify.

The system displays the Remote Subscriber screen.

3. Verify that the Voiced Name? field contains the value y.
4. Press F3 (Enter) to save the information in the system database.

The cursor returns to the command line, and the system displays the following message:

Command Successfully Completed.

5. Enter exit or another administrative command at the enter command: prompt.

Top of page