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Demarcation Points

A demarcation point defines the extent of Avaya's responsibilities for a product. Beyond this point, the customer is responsible for providing overall service. Generally, Avaya is responsible for all Avaya-provided equipment.

 

Demarcation Point for LAN Connectivity

The demarcation point for the Avaya INTUITY TCP/IP is the S8300 ethernet ports. The customer is responsible for:

  • The LAN cable
  • The connector at the end of the cable for connection to the S8300 system
  • LAN administration not performed on the S8300 system
  • Maintaining the TCP/IP addresses and administration on the S8300 system after cutover, unless otherwise specified by contract
  • Providing the IP address, subnet mask, and gateway information for administration on the S8300 system

Avaya service technicians who are dispatched for INTUITY AUDIX system installation are not responsible for troubleshooting the customer's LAN.

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