The following events are generated by the AS application
and indicate a problem with the Access Security Gateway (ASG):
AS ASG002
Description:
Someone tried, and failed, to log in
to the INTUITY AUDIX LX system by using an ASG-protected login.
Repair Procedure:
- Identify the employee who is using the failing login ID. Verify if
the employee who is assigned to work on the system has been having difficulty
logging in or needs additional training.
- Test the login. See How to Log In with
ASG. If the login fails, the key might be having problems or the
initial code might have been entered incorrectly. Do the following:
- Administer the key again. The login that is making the change
must be equal to or higher than the login being changed. The sa
login can change the sa, vm, or craft logins.
- Test the login after changing the ASG secrect key. See How
to Log In with ASG. If the login continues to fail, contact
the remote support center.
AS ASG004
Description:
This event is a security information
message. It reports that a subscriber is attempting to make changes to
the system, such as adding a subscriber, and the login ID in use does
not have permission to make these kinds of changes. This event reports
the exact action that failed, such as adding a subscriber.
Repair Procedure:
No corrective action is necessary.
