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Home   >   MAS Administration   >   Custom Prompts   >   Copying changes across messaging application servers

Copying changes across messaging application servers

Once you have made changes to the prompt file, you must copy the changes across all messaging applications servers (MASs) in the voice mail domain.

To copy changes across MASs

  1. Locate a MAS in the voice mail domain.
  2. Stop operation of the MAS. You are advised to do this during down time. To stop operation of the MAS:
    1. Double-click the Monitor.msc icon on your desktop. Alternatively, click the Start button on your desktop and select Programs > Administrative Tools > Services.
    2. From the list in the Services dialog box, select MMS Message Application Server, and click the Stop button.
    3. Click Yes to confirm you want to stop operation of the MAS. After a short time, the MAS service stops.
  3. Copy the modified prompt file to the MAS directory containing the prompt files.
  4. Restart the MAS:
    1. Double-click the Monitor.msc icon on your desktop. Alternatively, click the Start button on your desktop and select Programs > Administrative Tools > Services.
    2. From the list in the Services dialog box, select MMS Message Application Server, and click the Start button.
  5. Repeat Steps 1 through 4 for all other MASs in the voice mail domain.
  6. Configure the prompts for the voice mail domain using the Voice Mail System Configuration application. For more information see Configuring customized prompts.

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