Getting Started

• Using This Help System
• Installation Overview and Guide (pdf)
• Switch Integration
• System Description
• Messaging Application Server (MAS) Basics
  • System Administration Tools
  • Diagnostic and Reporting Tools
  • Logging in to the MAS
  • Changing the Display Language
  • Shared and Specific MAS Configuration
  • Starting Voice Mail System Configuration
  • Changing the Home MAS
  • Supporting Messaging Subscribers
• Message Storage Server (MSS) Basics
• Accessing and Using the MSS
• Access Security Gateway (ASG)
• Mailbox Manager Getting Started Guide (pdf)

Messaging Application Server (MAS) Administration

• Telephone User Interface Administration
• PBX Tone and Feature Properties for the Voice Mail Domain
• Voice Mail Domain Administration
• Telephony Port Administration
• PBX Integration Properties
• Messaging Application Server Properties
• Maintaining Voice Mail Domains
• Custom Prompts
• Caller Applications
• Reports
• Operation History Events
• Monitoring System Performance
• MAS Backup and Restore

Message Storage Server (MSS) Administration

• Administration Checklists
• Basic Messaging Administration
• Subscriber and List Administration
  • Managing Subscribers
  • Managing Remote Subscribers
  • Enhanced-List Application
• System Administration
  • System Verification
  • Backup and Restore
  • Email (Internet Messaging)
  • LDAP Directory
  • Fax Administration on the MSS
• Software Management
• Networking

Maintenance (MAS and MSS)

• Alarms and Event Information:

  • Alarms
  • Events
  • Resource Types
  • Activating and Deactivating Alarm Suppression
  • Resetting alarm origination

• Hardware Replacement Procedures:

  • Safety Information
  • Protecting Against ESD Damage
  • Getting Inside the Chassis
  • Replacing Peripheral Components
  • Replacing System Components
• Related Maintenance Information:
  • Maintenance features
  • General Troubleshooting
  • Retrieving Hard Disk Drive Information
  • Viewing and Verifying CMOS Settings

Reference

• Subscriber Guides
  • At-A-Glance and Translated Versions
  • Quick Check (Wallet Card) and Translated Versions
  • Online TUI Guide
  • Subscriber Options
  • Client Access to a Subscriber Mailbox

• Printable Guides
  • MAS Administration
  • Mailbox Manager Getting Started Guide
  • Mailbox Manager User Guide
  • Installation Guide
  • Installation Planning Forms (doc and pdf)
• Dialogic Card Guides
  • Analog Dialogic 4-port T/R board D/41JCT-LS
  • Dialogic 12-port T/R board D/120JCT-LS
  • Digital Set Emulation Dialogic D/82JCT-U D/82JCT-U
  • T1-QSIG Dialogic D/240JCT-T1 Span JCT boards
  • E1-QSIG Dialogic D/300JCT-E1-120 & Dialogic D/300JCT-E1-75