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Avaya Modular Messaging Help |
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Home > MAS Administration > Custom Prompts > Morning, afternoon, evening and closed prompts |
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Morning, afternoon, evening and closed prompts |
You can customize the following prompts:
Greets callers during morning business hours. For example, “Good morning, thank you for calling Avaya …”. If this prompt is not customized, callers hear “Welcome to Avaya Messaging”.
Greets callers during afternoon business hours. For example, “Good afternoon, thank you for calling Avaya …”. If this prompt is not customized, callers hear “Welcome to Avaya Messaging”.
Greets callers during evening business hours. For example, “Good evening, thank you for calling Avaya …”. If this prompt is not customized, callers hear “Welcome to Avaya Messaging”.
Greets callers after business hours. For example, “Thank you for calling Avaya. Our business hours are between 9.00 A.M. and 5.30 P.M., Monday through Friday. Please leave a message after the tone and we’ll return your call as soon as possible.” If this prompt is not customized, callers hear “Welcome to Avaya Messaging”.
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