Assigning a Transfer action (MAS Admin)

The Transfer action transfers a caller to either the operator, a mailbox or an extension number.

Display the General property page.

Under Action type, select Transfer.

Select one of the following:

Operator. Transfers the caller to the operator. You configure the operator number in the Application property page of the caller application.

Mailbox. Transfers the caller to a specified mailbox number. You must enter the mailbox number in the adjacent field.

Extension. Transfers the caller to a specified extension number. You must enter the extension number in the adjacent field.

Click OK or Apply.

Assigning a Transfer action