Generating a Port Statistics report (MAS Admin)

The Port Statistics report records incoming and outgoing call information for each port configured in the voice mail domain. You specify the time period, ports and MASs for which you want to generate this information. You can use this report for monitoring port usage.

To generate a Port Statistics report

From the Reports menu, choose Port Statistics.

The Port Statistics dialog box is displayed.

Under Server Selection, select the messaging applications server (MAS) or MASs for which report information is to be generated. You can quickly select all servers in the database by choosing All Servers. Report generation is quicker when this option is selected.

Under Port Numbers, specify the port numbers for which report information is to be generated. To specify all ports, select All Available. To specify certain ports, select Selection and enter the port numbers using a comma separator.

You can enter a range of port numbers, for example, 1-8,16-24. No negative numbers or spaces are allowed in a range. The first number in a range must be less than the last number in a range.

Enter the first date for which report information is to be generated in the From, Date field. This field defaults to the To, Date value of the previous report run. Use the pull-down calendar for easy selection.

Enter the first time for which report information is to be generated in the From, Time field. This field defaults to the To, Time value of the previous report run.

Enter the last date for which report information is to be generated in the To, Date field. Use the pull-down calendar for easy selection.

Enter the last time for which report information is to be generated in the To, Time field.

Click OK to generate the report.

Port Statistics report contents

Individual Port Statistics

Server Name. The server for which port statistics are reported.

Port Number. The port for which incoming and outgoing call statistics are reported.

Incoming Calls. The number of incoming calls to the port.

Outgoing Calls. The number of outgoing calls from the port.

Time Busy (seconds). The total time, in seconds, that the port was not idle.

Percentage. The percentage of time that the port was not idle.

Time Port Availability Below Optimum. The total time during which many ports were too busy to make any more outgoing calls.

Time All Voice Ports Simultaneously Busy. The total time during which all ports were simultaneously busy. This field displays “0” if all incalling ports are busy while outcalling only ports are idle.

Generating a Port Statistics report

To generate a Port Statistics report

Port Statistics report contents

Individual Port Statistics

All Ports Statistics