Using Performance Monitor (MAS Admin)

You use Microsoft Performance Monitor to check the performance of a particular MAS. To monitor MAS objects in the MAS software, a number of counters were added to Performance Monitor.

You should be familiar with using Performance Monitor. For information about Performance Monitor, see your Microsoft Windows documentation.

Performance Monitor provides a large number of counters for monitoring the performance of a MAS. You use each counter to monitor a different activity. For example, you can monitor inbound or outbound calls to the MAS, or check the number of ports currently in use.

MAS Voice Port

Use these counters to monitor port activity.

MAS Service

These counters display internal information about the state of the system, for use by administration tools.

MAS

Use these counters to monitor the current status of calls processed by MAS.

MAS Messaging System

Use these counters to monitor activity in the messaging subsystem.

Monitoring the performance of Messaging Application Servers

The following steps describe how to monitor the performance of a MAS in chart view (the default view). For information about using alert view, log file view and report view, see your Windows NT Server or Windows 2000 documentation.

Start Performance Monitor from the Administrative Tools folder, if it is not already running.

Click the Plus icon on the toolbar.

The Add Counters dialog box is displayed.

In the Select counter from this computer field, select the MAS you want to monitor.

In the Performance object field, select the MAS object you want to monitor.

In the Select counters from list field, select the counter you require. The counters available depend on the object that you have chosen.

Click Add.

If you want to add another MAS to the chart, repeat Steps 3 through 6.

MAS Voice Port counters
Counter	Description
Inbound calls counter	The number of incoming calls to the port
Outbound calls counter	The number of outbound calls from the port
Port status	The current status of the port
Total calls counter	The total number of calls processed by the port

MAS Service counters
Counter	Description
State counter	The current status of the service object

MAS counters
Counter	Description
Active ports	The number of currently active ports
Incoming calls	The number of active incoming calls
Outgoing calls	The number of active outgoing calls
Spooler queue length	The number of sessions queued for submission to the Exchange MTA
% Delayed Calls	The percentage of calls today that have experienced a delay of more than 4 seconds.
Logons aborted after delay	The number of aborted TUI logons today due to delays opening the subscriber mailbox.
System Problems	The number of times any call has been terminated because the MAS could not contact a messaging server.
Failed TUI Password Validations	The number of Invalid Passwords entered today.
Logon failures (Offline)	The number of times subscribers could not complete a logon because a mail server was unavailable.
All TUI Ports Active	The number of times that all TUI ports were active.
Number of MSS Enabled Users	The number of users enabled for MSS.
% Time offline	The percentage of time today that the MAS was offline.
Calls while offline	The number of calls received while server was offline
Non Delivery Messages	The number of Non Delivery Messages in the default mailbox.

MAS Messaging System counters
Counter	Description
Ping count	The number of times the MSS server is pinged
Ping failed count	The number of times the MSS server ping fails
Ping status	The HRESULT for the last ping
Session logon	The messaging session logon time in milliseconds
Session OpenMsgStore	The messaging session logon time in milliseconds
Store OpenEntry	The messaging store Open Entry time in milliseconds
Total ping time	The total messaging ping time in milliseconds