Configuring caller properties (MAS Admin)

Use the Caller property page to configure caller properties for a voice mail domain.

Permit Callers to Leave Multiple Messages. Select to allow callers to leave more than one voice message per call. If not selected, callers are disconnected after leaving the first voice message. This check box is selected by default.

Permit Callers to Access Directory Services. Select to allow callers to use Dial By Name to search for a subscriber extension or mailbox number by spelling the subscriber's name using the telephone keypad. This check box is selected by default.

Outcalling Restrictions. Deselect the digits that callers are not allowed to enter as the initial digit in an invalid mailbox, when the Transfer Invalid Mailboxes during Business Hours check box is selected on the Receptionist property page.

It is recommended that you do not select the digit or digits used to request external lines from the PBX. This helps prevent telephone toll fraud by prohibiting callers from obtaining an external line when dialing the initial digit of an invalid mailbox number. For example, if 9 is configured to request an external line from the PBX, and 9 is not selected, dialing the invalid mailbox 9004 does not get an external line. All digits are selected by default.

For information on the Transfer Invalid Mailboxes during Business Hours check box, see Transfer Invalid Mailboxes during Business Hours.

Configuring caller properties

To display the Caller property page

To configure Caller properties